Order picking is the operational activity of physically retrieving individual products from warehouse storage locations in response to customer orders. It involves navigating warehouse layouts, identifying correct SKUs, handling products safely, and preparing them for packing or consolidation. Because picking is the most labor-intensive and error-prone activity in warehouse operations, its accuracy and efficiency have a direct impact on delivery speed, operating cost, and customer satisfaction.
Characteristics:
- Retrieves goods from warehouse storage
- Requires accurate SKU identification
- Drives warehouse labor costs
- Affects delivery accuracy and speed
- Demands optimized picking routes
